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TWENTY WAYS TO MAKE LECTURES MORE PARTICIPATORY

Lectures play a vital role in teaching. There will always be a place for lectures in the curriculum -- to give technical material or factual information, to provide structure to material or an argument, to display a method or example of how one thinks in a given field, or even to inspire and motivate students to explore further. At the same time, it often enhances both your presentation of the material and students’ learning when students are able to participate in some way. When students engage actively with material, they generally understand it better and remember it longer. - Created: 10/04/2006. Read: 1482 . By: admin Quản trị

Ten Things Every Top Manager Should Do to Destroy The Quality Culture

So, to (almost) conclude, in order to (almost) kill the virus of the Quality Culture, 1) Hire a Quality Manager, 2) Get a certificate for the wall, 3) Establish policies applicable to every employee (except you obviously), 4) Fight fires!, 5) Establish short term goals, 6) Focus on the “bottom” line, 7) Measure the easy things that do not make you look bad, Keep training in its place, 9) Keep things in a constant state of flux, and 10) avoid closure at all cost... - Created: 10/04/2006. Read: 1706 . By: admin Quản trị

When Employees Don’t Follow Procedures

Wouldn't it be a shame if you lost good workers because simple rebellion wasn't the real problem? All of those trained employees would be out the door and must be replaced, tsk tsk... - Created: 10/04/2006. Read: 1129 . By: admin Quản trị

Auditing – at the dawn of opportunity

“Quality auditing” is at the most significant crossroads in its history. Either it will become a premier business tool whose deployment is demanded by top management or it will languish as a low profile matter, almost shunned by executives and process owners alike. - Created: 10/04/2006. Read: 950 . By: admin Quản trị

Lean management system (part 2 of Don't think small, think lean)

Lean means doing the most with what you have. It’s efficiency and intelligence. In the modern economy, lean is a fact of life. Management systems absolutely must be lean or they will be abandoned as impractical dinosaurs. In the October 2003 issue of Quality Digest, we began exploring some of the fundamentals of a lean management system (“Don’t Think Small—Think Lean”)... - Created: 10/04/2006. Read: 1018 . By: admin Quản trị

Don't think SMALL, think LEAN

Dont think small, think lean By Craig Cochran Working for a small company has many benefits. The environment is usually informal, you can see the results of your work, and co-workers know and care about you. On the other hand, in a small company, everyone must do many different jobs... - Created: 10/04/2006. Read: 1059 . By: admin Quản trị

50 Ways to Keep Your Customer for Life

You’re almost there. So far, we’ve talked about customer service and going beyond customer service. Now here’s a list of 50 things you can do to secure, satisfy, and retain your customers for life... - Created: 10/04/2006. Read: 1132 . By: admin Quản trị

Business Planning for SMEs

- Created: 10/04/2006. Read: 1270 . By: admin Quản trị

Study on QM services in Vietnam (In English)

This study QM services in Vietnam has been conducted by GTZ and MPDF in late 2002, but many of the findings are still correct today.If you have any questions, comments to the study, please send an email to the research team at tuananh@sme-gtz.org.vn. - Created: 10/04/2006. Read: 912 . By: admin Quản trị


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